Company Profile

Our aim with Morgan James is to give you the best service you could hope for from an agent and then hopefully to exceed your expectations. If you are a landlord we want you to have the confidence and peace of mind in knowing that no other agent will try harder to let your home, to find you the right tenant and to manage your property effectively. If you are a tenant we want you to know you will be treated with respect and that we will do our best to ensure that your experience as a tenant is a good one. I believe that our combined experience means we can offer you the best service around.

I lived in St Albans and District for 43 years prior to moving to Great Amwell in Ware in 2006. I have worked for both Connells and Putterills estate agents in Harpenden as well as for Borough of Broxbourne as a senior housing officer and for Shelter the national housing charity as a caseworker. I’m qualified to National Association Of Estate Agents Technical Award standards in both the Sale of Residential Property, Residential Letting and Property Management as well as previously qualified to give housing legal advice to the Legal Services Commission’s ‘quality specialist advice standards’ which enabled me to represent people at county court level and advise on housing options when I worked for Shelter. I believe that my all round experience and qualifications make me the most qualified agent in Hertfordshire. I have lived and worked in several Hertfordshire towns, have bought and rented property and have genuinely seen the market from all sides.

I look forward to showing you that there is a better way of doing things and to helping you achieve your desired outcome. Whether you choose a tenant only service or wish us to manage your property, I want you to feel confident that the best deal has been achieved and that nobody could look after your investment better than Morgan James

‘I enjoy being a partner of Morgan James and helping you to achieve your goals with as little stress as possible, whether it is starting a property portfolio, moving areas, or just finding a bigger or smaller home to move forward with your life. I play a very active role within the partnership and have even been known to help with cleaning at 5.30am to ensure our service is delivered.

I previously worked in the customer service industry, for a major international company, and received some of the best training. I understand the importance of people and I promise I will always treat you with respect.

I am a member of APIP (MAPIP) and have passed nationally recognised qualifications, and passed an assessment based on my competency to conduct inventories, check in and check out reports.

I have lived in Hertfordshire since the age of eight, which has given me an understanding of the needs of local people in different towns and communities. I am the founder of a local neighbourhood watch initiative and my children attend local schools. It is important to me that Morgan James delivers great customer service at all times and gives you everything you need under one roof with great results.

My aim is for Morgan James to be at the top of its profession in terms of customer service, ability and delivering what you personally need. We constantly monitor our marketing and staff skills to ensure you receive the best service around. I promise you, you will not be disappointed.’

Bridget is a valuable member of our team who has lived in Hertford for 15 years.  She has children who attend local schools and has recently managed the Census 2011 in Ware and surrounding villages giving her a good insight into the area and its geographical makeup.

Bridget provides a dedicated service to our customers by being very organised and focused on listening to their needs.  She has 16 years customer service and management experience and will help you with your lettings enquiries.